The customer is entitled to return any non-convenient item. Please contact us on the firstname.lastname@example.org within 14 natural days after reception of your order. Once we receive the returned item, we will register a credit to be deducted from your next order. The new order has to exceed the minimum purchase required at least on the total amount of the credit. This credit is valid for 6 months. If you do not use your credit within this period it expires. Return shipping costs remain at the expenses of the client.
If your order contains damaged or faulty goods,the customer will be requested to provide photos clearly showing the defect.